The process management memory jogger a pocket guide for building cross functional excellence spiral bound january 1 2009 by robert d boehringer author amanda dietz author paul king author ralph smith author nsight inc editor janet maccausland illustrator 3 more 34 out of 5 stars 13 ratings. The process management memory jogger a pocket guide for building cross functional excellence kindle edition by smith ralph king paul dietz amanda boehringer robert d maccausland janet inc nsight download it once and read it on your kindle device pc phones or tablets. The process management memory jogger a pocket guide for building cross functional excellence building cross functional excellence achieve and sustain business process excellence process excellence has been the holy grail of performance improvement methodologies tqm bpr erp six sigma lean bpm etc for more than two decades. No matter where your firm is in its journey the process management memory jogger has tools you can use to clarify and focus on what is of value to the customer foster cross functional cooperation analyze the full supply chain via system mapping map and explore the logic of how work is done generate process improvement solutions align processes with it systems via business process modeling notation bpmn. The process management memory jogger a pocket guide for building cross functional excellence visit here http ebook4shareorg bookb004l626y2